Garden MaintenanceGarden care service

Your information

Privacy Policy

How we look after the personal details you share with us, and the choices you have about them.

Last updated: September 26, 2026Applies to: gardenmaintenance.co.in and email correspondence

About this policy

This Privacy Policy explains how Garden Maintenance (“we”, “us”, “our”) handles personal information connected with the website gardenmaintenance.co.in and with conversations about our garden maintenance service. It applies to anyone who visits the website or writes to us.

Our business address is 311 W Walnut St #5, Leitchfield, Kentucky, 42754. For anything related to your personal information you can write to [email protected].

Personal information we receive

This website does not include sign-up forms, accounts or online payments. The personal information we hold usually reaches us in one of two ways.

Information you send us by email

  • Your name and email address.
  • The address of the garden you would like looked after.
  • A description of your garden, the work you are interested in and access notes such as gates or pets.
  • Photographs of your garden that you choose to attach.
  • Any phone number or other detail you decide to include in your message.

Technical information recorded when the site is visited

Like most websites, the server that hosts this site may automatically keep standard access logs. These can include your IP address, browser type, device type, the pages requested, the referring page and the date and time of the visit. We do not use this information to build profiles of individual visitors.

How we use your information

We use personal information only for purposes connected with running our garden maintenance business, including to:

  • read and reply to your emails about your garden;
  • understand the garden and the care you are asking about;
  • arrange, carry out and follow up on any maintenance you agree with us;
  • keep ordinary business and accounting records;
  • keep the website secure and working properly;
  • meet legal, tax or regulatory obligations.

We do not sell your personal information, and we do not use it for advertising profiles or pass it to marketing companies.

When information is shared

We keep your details within our business. Limited sharing can happen in these situations:

  • Service providers: our website host and email provider store and transmit data on our behalf as part of the services they supply to us.
  • Professional advisers: such as accountants or legal advisers, where needed for running the business.
  • Legal reasons: where we are required to by law, or to protect our rights, property or safety or that of others.
  • Business changes: if the business were reorganised or transferred, records could pass to the new owner, who would need to respect this policy.

How long we keep it

Emails that do not lead to any maintenance work are generally deleted once the conversation has clearly ended and there is no reason to keep them. Where we carry out work for you, related correspondence and records may be kept for as long as needed for the arrangement and for our ordinary business, tax and legal record-keeping. Server logs held by our hosting provider are kept according to that provider’s own settings.

Protecting your information

We take reasonable practical steps to protect the information we hold, such as limiting who can access our email account and using password-protected devices. No method of transmitting or storing data online is completely secure, so we cannot promise absolute security, but we work to keep your details safe.

Your choices and rights

You can contact us at any time to:

  • ask what personal information we hold about you;
  • ask us to correct information that is wrong or out of date;
  • ask us to delete your information where we no longer need to keep it;
  • tell us you no longer wish to receive emails from us.

Depending on the state you live in, privacy laws may give you further rights. We will respond to requests within a reasonable time and may need to confirm your identity before acting on one.

Children’s privacy

This website and our service are intended for adults who are responsible for a garden. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, please contact us and we will delete it.

Updates to this policy

We may revise this Privacy Policy when our practices change or when the law requires. The date at the top of this page shows when it was last updated. We recommend checking this page from time to time.

Contact about privacy

Questions or requests about your personal information can be sent to [email protected] or by post to Garden Maintenance, 311 W Walnut St #5, Leitchfield, Kentucky, 42754.